Internship opportunity

Information Support Officer at the Nystagmus Network

Thomas Pocklington Trust (TPT) and RNIB are collaborating with charities in the sight loss sector to create new opportunities for blind and partially sighted people to find employment through the Get Set Progress Internship programme. The Nystagmus Network is delighted to be offering an internship as part of the Get Set Progress scheme.

This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.

Our Values

Our vision is a world which welcomes people living with nystagmus, affords them
comprehensive support and the opportunity to reach their full potential.

Our philosophy is that anyone with impaired vision can do just about any job there is provided they are given the right support.

What are the benefits of a Get Set Progress internship for me?

As part of your 9-month internship, you will be part of a large cohort of fellow interns and gain the following:

Valuable work experience within the charity sector
Technology support (Including Microsoft Office) and upskilling opportunities
Online and in-person Training and development opportunities
Opportunity to present and network with Senior leaders within the Sight Loss Sector
Opportunities to build relationships with fellow interns
A personal mentor offering support, advice and guidance throughout your internship
Help deliver positive changes for people with sight loss

As part of the GSP Internship programme, you will also be enrolled on the TPT Works For Me Employment Programme, where you will gain bespoke employment support, guidance and advice from the TPT Employment Team, some of the skills that you will receive support and guidance around include:

CV writing
Job searching
Cover letter and speculative letter writing
Application form writing
Interview techniques

The Works For Me team will also continue to support you in finding valuable employment after your time on the GSP internship programme has ended.

Job description

Role: Information Support Officer

Department: Information and Support

Reporting to: Sue Ricketts, Executive Information and Development Manager

Location: 100% home-based

Salary: national living wage

Contract type: Fixed Term 9 months, full time 35 hours per week

Job specification information

Job purpose and overview of the role:
The Nystagmus Network is offering an internship as an Information Support Officer to support the Nystagmus Network’s charitable objectives (providing support and information, raising awareness, funding research), provide back office and administrative support to the operational running of the charity and contribute to business continuity.
You will share our deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

Key areas of responsibility:
• Supporting online and in-person events
• Social media posting and Facebook group administration
• correspondence with internal and external stakeholders
• Updating service listings and finding new opportunities
• research participant recruitment
• responding to general email enquiries
• proofreading and accessibility
• reviewing and updating support and information services
• data inputting and reconciliation

Person specification and essential criteria:
• This post has a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010
• Full level 2 qualifications, including English and Maths GCSE grade C/4 or above
• Proficient in the full Microsoft office suite
• Demonstrable confidence in written and verbal skills
• A methodical approach, excellent time management and ability to work on own initiative
• Ability to show empathy, a good listener
• A team player who gets on with people

And in addition:

Willingness to travel to the TPT Hub in London for intern development events throughout the internship programme (costs covered by TPT)
Having not previously undertaken the Get Set Progress internship programme.

What to do next

Please apply by email to applications@nystagmusnet.org including a covering letter of no more than two pages of A4 and an up to date CV.

Closing date:

17:00 on 14 07 2025

Interviews from the week commencing 21 July 2025

About the Nystagmus Network

We have a deep commitment to equality and diversity and a positive attitude towards disability and sensory impairment. We welcome applications from blind and partially sighted candidates for all our paid and voluntary positions. The majority of our staff team members, volunteers and trustees have direct lived experience of sight loss or support experience as a parent / carer.